Tenant Services

Thank you for taking the time to visit our rental website. We hope that one of our properties will become your next home. The following guidelines and policies are designed to make your rental search easier and a more enjoyable experience.

Viewing a Property

After reviewing the list of available properties, we ask that you drive by any homes that may be of interest. Driving by is recommended to allow you to see the condition and surrounding areas of the home to determine if they fit your standards. An appointment can then be scheduled online to view any available properties by visiting our website – available rentals. Rentals indicating “coming soon” are either tenant-occupied or undergoing work. You may click on “schedule a viewing” to enter your information and be put on the waiting list to be notified when the property is available for showing.

Property Condition

We believe in taking care of our rental homes and hold them to a high standard. However, our standard may not be equivalent to your standard. Any requests to make changes and/or improvements to the current condition of the property must be submitted in writing at the time of application. Such requests will then be considered while your application is being processed.

Animal Policy

We typically allow pets for an additional security deposit which is refundable. The pet policy for each rental is set by the Owner. Please see the pet policy within each rental ad. A photo of the animal, current shot records and a copy of the Animal License with the County are required for all pets. The tenant is also required to obtain and maintain liability insurance including pets on the policy (aka renter’s insurance), to cover any liability with a minimum of $100,000 coverage and name Austin Fleck Property Management and the Landlord as an “additional insured” under the policy. (Please note: Service, Assistive or Companion animals are not considered pets. All animals must be disclosed.)

Applying for a Property

You can apply online on our website – Apply Online. Each occupant over the age of 18 must submit a separate application. Please ensure you have completed all areas of the application and supplied copies of your most recent paycheck stubs on the application or to admin@austinfleck.com.

Application Fees

There is a non-refundable $49.95 application fee per application. All occupants over the age of 18 must complete an independent application.

Processing your Application

Applications are processed in the order in which they are received. Processing is typically completed within 1 to 2 business days. We will review a credit and criminal background report, verify your employment & income, check with any current and past landlords you have rented from and verify references.

Application Approval

After your application has been received and is approved, an earnest deposit, (equal to one month’s rent at a minimum), will be required to finalize the application process. Earnest deposits must be paid by money order or cashier’s check. No cash or personal checks are accepted. The lease is then prepared and emailed for electronic signature. The house will remain on the market until the lease is signed. (In the event more than one party submits an earnest deposit and qualified application at the same time, an applicant will be chosen in the best interest of the Owner.)

Renter’s Insurance

Renter’s Insurance, also known as Liability Insurance is required by all Tenants. An approved applicant must provide proof of insurance at move-in and must maintain an active policy throughout their tenancy – listing Austin Fleck Property Management and Landlord as an additional interest/insured.

Housing

All properties leased and managed by Austin Fleck Property Management are offered subject to the Federal Fair Housing Act which makes it illegal to advertise any preference, limitation, or discrimination based on race, color, religion, sex, sexual preference, country of national origin, handicap, familial status, or any intention to make such preference, limitation or discrimination. Our professional staff is trained and educated on the latest local, state and federal statutes pertaining to rental regulations.